Terms and Conditions
In these terms and conditions (The Terms) unless the context otherwise requires, the following words and phrases shall have the following meanings: Customer material means any information provided by the customer to Wall panelling Ltd including without limitation, your details sizes , delivery details, requirements or any information provided in tech Enquiry or order: 'Enquiry' means any enquiry made of Wall Panelling Ltd. 'Force Majeure Event includes any delay or failure to perform our obligations as set out in these terms where such a delay or failure to perform arises from circumstances beyond our reasonable control, including without any limitation any Act of God, communications failure, death destruction, fire, flood, strikes riots accident disruption to energy supplies, civil commotion, acts of terrorism or war: Order confirmation, An order confirmation from Wall Panelling Ltd to you confirming receipt of payment and the acceptance of your offer. 'Price' means a price issued by Wall Panelling Ltd to you in response to an order confirmation and or, enquiry. Product means quality products produced by Wall Panelling Ltd from time to time available on the website. Wall Panelling Ltd, us or we means Wall Panelling Ltd. Company number 6356553. Website means the website for the sale of products at www.wallpanellingltd.com 'Writing' includes email, fax or other comparable means of communication. 'You, 'Your' or 'customer' means the person, firm or Company placing an order for Products with Wall Panelling Ltd.
2. Product Details
The products displayed on the website are not shown to actual site nor are their images binding in detail. Some products may appear slightly larger or smaller than actual size due to screen defaults and photgraphy techniques. All products are subject to availability.
3. Price of The Products
Due to the fluctuating prices of the constituent elements of the products the price of the products may vary if there is a delay between the time of order and when payment in full is received by Wall Panelling Ltd. In these circumstances you may be requested to make an additional payment before the products can be dispatched to you. For products where items are custom works or any type of special order you will be asked when submitting your order, to pay an additional amount to the price offered on the website. All products must be paid in full before being dispatched. Without prejudice if we discover an error in the price of the products offered we will contact you to resolve the situation.
5. Order Acceptance & Payment
Before your order can be accepted we must receive cleared funds or confirmation of authorisation of payment (where a credit card is used) the purchase prices specified in full without any deduction) Once payment has been recieved by us we will confirm your order has been accepted either by email or by post. Our acceptance of your order brings into existence a legally binding contract between us. You must pay for the products by using any of the following methods:
- Telegraphic Transfer, credit or debit card, Cards accepted by us are those listed on the website on the date your order is placed.
Wall Panelling Ltd may at its sole discretion cancel your order. You agree that in any event that Wall Panelling Ltd shall have no liability to you for any loss, damage,costs, expense or other claims you may incur. You agree to indemnify Wall Panelling Ltd in full against all costs and outgoings incurred by us in obtaining payments from you in the event failed payment occurs.
6 Our Right To Cancel
We reserve the right to cancel if one or more of the products you ordered was listed at an incorrect price due to a typographical error in the rpcing information received by us from our suppliers or for any other reason. or Force Majeure Event. We shall not be obliged to offer any additonal compensation for disappoinment suffered and we shall have no liability to you for any loss, damage, costs, expenses or other claims you may incur.
As part of our insurance requirements and quality control procedures before any product is shipped the product is inserted into the packaging in the presence of a suitable individual and duly sealed. We reserve the right to charge for and fulfil partial orders where the order Confirmation consists of multiple items.
Delivery will be made to the address specified in the Order Confirmation. Wall Panelling Ltd reserves the right to restrict the delivery of products to certain areas.
Subject to above clause we will take reasonable steps to deliver your order to you on the date specified in the Order Confirmation but delays may be caused and delivery can be delayed due to Force Majeure Events or for any other reason and Wall Panelling Ltd does not warrant or guarantee the delivery date specified in the Order Confirmation and shall have no liability to you for any loss, damage, costs, expenses, or other claims that you may incur as a result of late delivery. The time for delivery of the Products shall not be of the essence of the contract.
You will become the owner of the products you have ordered when they have been delivered to you. Once they have been delivered to you they will be held at your own risk and we shall not be liable for their loss or destruction.
8. Right of Cancellation
- Except for the products that are custom works, bespoke or special orders, you will be entitled to cancel your order by written notice to us by following the procedure in clause 10.
- Products that are custom works or special orders cannot be cancelled or returned. We are unable to offer a refund or exchange on personalised, made to measure, bespoke work. Should you wish to cancel your made to measure or made to order, it's unlikely that we could sell it to another customer. We therefore we charge a cancellation fee of 80% of the full selling price. In respect of these products our usual refund policy does not apply and products cannot be returned or exchanged.
- Installations carried out by Wall Panelling Ltd are not time bound. Time is not of the essence of any contracts. Wall Panelling Ltd will not expressly agree verbally or in writing a definitive completion date due to the nature of made to order designs.
9. Warranties & Refunds
Wall Panelling Ltd shall be under no liability to the customer for any loss, damage, costs, expenses or other claims in repect of
- any defect arising from wilful damage, negligence failure to follow fitting instructions (whether oral or in writing)
- misuse or incorrect alteration of the product
- for products not manufactured by Wall panelling Ltd, in respect of which the customer shall only be entitlted to the benefit of any such warranty or guarantee as is given to the manufacturer to Wall Panelling Ltd
10. Returns Procedure
If you exercise your right to cancel under clause 8A the the following proceedure must be adhered to.
- Secure the products and all the original packaging. You may wish to insure the product. Wall Panelling Ltd shall not be responsible for any items lost or damaged whilst shipping.
- Clearly print your name and address on the outside of the package. Including a letter confirming your order cancellation with your reason for cancellation.
- The Customer is responsible for paying return postage and packaging and no postage or shipping costs will be refunded.
- If the product returned is not fully resaleable condition or the packaging is damaged we do reserve the right to refuse a refund on the item or deduct up to 50% of the original selling price from the refund amount. This does not affect your statutory rights.
The return must be received within 30 days from the date of the delivery of your order. Any items received after 30 days from the shipment date will not be accepted for refund.
Each item must be received in the same condition it was sent,uncut unused and undamaged. Damaged goods due to your negligence will not be accepted for refund.
11. Use of Website
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone elses use and enjoyment of the website
Wall Panelling Ltd gives no warranty or representation to the accuracy suitability or reliability of the information and content of this website for any purpose, which information and content is provided on an 'as is' basis. Wall Panelling ltd does not warrant that functions contained in the website content will be uninterrupted or error free, that defects will be corrected, or Wall panelling Ltd or the server that makes it available are free of viruses or bugs. We shall have no liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use this website including (without limitation) reliance on any information or content of the website of which result mistakes, omission, interruptions, deletions or files or emails,defects, viruses or displays in operation or transmission.
Any complaints or claims as to quality of goods supplied or work done shall be made in writing within 7 days of the delivery of such goods and there shall be no liability for any claims not made within this period Complaints Should be made in writing to Wall Panelling Ltd Unit 4 Myrtle Grove Industrial Estate, Waterfoot, Rossendale Lancs BB4 7JH We are not obliged to act on any claim until our charges have been paid for in full nor are you entitled to deduct the amount of your claim from our charges.
13. Intellectual Property
All product designs are exclsuive to Wall Panelling Ltd and remain the intellectual property of Wall Panelling Ltd. Wall Panelling ltd reserves the right to use the design in its advertising. Wall Panelling Ltd reserves the right to use any feedabck you provide on our website and in any of our material. The content and images contained on this website and any Wall panelling material are the sole property of Wall Panelling Ltd. No part of this website or any of the designs on the website may be copied or used without the express permission of Wall Panelling Ltd. Wall Panelling Ltd reserves the right to seek legal recourse if any of the designs are featured on this website are copied or plagierised.
Wall Panelling Ltd reserves the right to vary the content of these Terms from time to time with any changes being published on the website. Continued use of the website/emails or any of its services will signify that you agree to any such changes. We may correct any typographical clerical or other error omission in any information issued by Wall Panelling ltd without incurring any liability on our part. If any clause or part of a clause in these terms is held by any court or competent authority to be unlawful, invalid or unenforceable such clause or part shall be severed and the remaining provisions of these terms shall remain in full force and effect. The contract between you and Wall Panelling Ltd shall be governed by English Law and you and Wall Panelling Ltd submit to the exclusive jurisdiction of the English Courts.